Let’s face the fact: We cannot actually escape from interpersonal communication in any way. Without realising it, a simple “goodbye” and “hello” with peers is considered an interpersonal communication. We can even have miscommunications among friends at times. According to Northeastern University College of Business Administration website [link], people in organisations on average spend over 75% of their time in an interpersonal situation. This gives root to poor communications, which leads to misunderstandings and other organisational problems.
Effective communication is important especially when we want to convey a message from one person to another. By the end of the day, the message may not be the actual one you are trying to get across in the first place. Take the game of charade for an example. When we try to pass on a message, even just a sentence, the length may get shorter or longer along the way.
Take another. Misinterpretations of what the employer says are very common. It is actually very much dependent on the subordinate’s point of view. So, some managers hesitate and struggle when they try to give useful and constructive feedback to subordinates because the former fear of the other party’s reaction. I would usually take supposedly negative comments as challenges for me to improve further.
Indeed, this science of effective communication is essential when we step into the rat race. The time in the university is a platform for us to put what we have learnt into practice.
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An average student in NUS learning to communicate professionally in the academic world and later, in working life.
